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© 2019 August Ceramics   ph. 508.234.4900

         augustceramics@aol.com

FAQ

Product Content: All of the items on this website are made from a durable earthenware clay body. The glazes are all Lead-Free and the dishes are all dish-washer safe.

Customizing: If you would like your ornaments personalized, just fill out your customization in the [custom text box] when selecting that item. There is no maximum limit for letters (within reason.) If we feel that the name is too long for the piece, we will contact you for other options. 

Please type in your customizing exactly how you'd like us to write it- ALL CAPS, all lowercase, UPPER & lowercase.

Product Care: Some of these items can be used as outdoor art (Ex. Imprinted Rocks.) If you do place these or any other ceramics outdoors, please bring them inside during the freezing months as they may absorb moisture and crack.

Ship Time:  Most of our items are in stock and will ship out within a couple of days.  If an item is out of stock, it may take up to two weeks to ship your order. If it is going to take more than a week to ship your package, we will send you an email letting you know.

Returns:  Any items that are not customized may be returned for a full refund within 7 days of receipt. If an item is received broken or customization is incorrect, please send us a picture of that item for a replacement piece or a full refund.

International:  International orders are not available at this time.

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