FAQ

Product Content: All of the items on this website are made from a durable earthenware clay body.

The dishes are all Food & Dishwasher safe.

Customizing: If you would like your ornaments personalized, type in the customization into the [custom text box] when choosing your item.

Please enter in your text exactly how you'd like us to write it. Ex. ALL CAPS, all lowercase, UPPER & lowercase.

Product Care: Some of our products can be used as outdoor art (Ex. Imprinted Rocks.) If you'd like  to keep your rock outdoors, please bring it back indoors during any freezing months as they could absorb moisture and crack.

Ship Time:  Most of our items are in stock and will ship out within a couple of days.  If an item is out of stock, it may take up to two weeks to ship your order. If it is going to take more than a week to ship your package, we will send you an email letting you know.

Returns:  Any items that are not customized may be returned for a full refund within 7 days of receipt. If an item is received broken or customization is incorrect, please send us a picture of that item for a replacement piece or a full refund.

International:  International orders are not available at this time.

© 2019 August Ceramics   ph. 508.234.4900

         augustceramics@aol.com

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