SHIPPING & RETURNS

SHIPPING TIME & RATES

All orders are a flat fee of $5. or

FREE shipping if you purchase $40. or more.

 

Most products are in stock and will ship within 3 days.

If your items are out of stock, it may take up to 2 weeks.

If we think that your order will  take more than a week to ship,

we will contact you after receiving your order to let you know of the delay.

TIME SENSITIVE ORDERS

If shipping time is critical for you, please let us know in a separate email.

We'll get back to you with an actual ship date.

ARE YOU SENDING THIS ITEM AS A GIFT?

We're happy to enclose a gift card for you.

If you'd like a gift card, let us know when you get to the check out cart.

At the bottom of the page, you'll see 'add notes'.

This is where you can type in what you'd like us it write on the card.

If you want to ship multiple gifts to multiple people,

you will have to start a new order for each new shipping address.

RETURNS

If you are unsatisfied with your product for any reason, let us know within 3 weeks.

You may return your product for a full refund or item replacement.

© 2019 August Ceramics   ph. 508.234.4900

         augustceramics@aol.com

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